Supervisors are an essential part of the management structure on any site or project and have a key, and possible critical role in delivering productivity. The key elements of the guide are to:
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•Clearly identify and define the role and agree responsibilities
•Ensure their personal qualities are as important as the technical knowledge
•Mobilise early and provide the skills, knowledge, support and investment needed to do the job
•Make IR awareness and people/ communication skills an integral part of the role
